RETURN & REFUND POLICY
Due to the consumable nature of Gel Hydration Technologies™ products, we do not accept returns on any opened or used items.
Policy
Unopened products may be returned within 14 days of delivery for a refund of the purchase price only.
Customers are responsible for all return shipping costs. Original shipping charges are non-refundable.
To be eligible for a return, products must:
• Be unused
• Unopened
• In original packaging
• In resalable condition
A 15% restocking fee will be deducted from all approved returns.
DAMAGED OR DEFECTIVE ITEMS
If your product arrives damaged or defective, please contact us within 48 hours of delivery at [your email] with photos of the product and packaging.
Upon verification, we will issue a replacement or refund at our discretion.
REFUND PROCESSING
Refunds are processed only after returned items are received and inspected.
Return shipping fees and original shipping costs are non-refundable.
Gel Hydration Technologies™ reserves the right to refuse any return that does not meet the above conditions.